Services
Identity platforms kept running, improving and audit-ready after go-live.
Identity platforms need the most attention after the project ends. Certifications come round every quarter, connectors break at 2am, and the list of improvements outlasts every project team that wrote it.
Managed IAM covers the running of the platform, the support behind it, the improvements it still needs and the specialists to staff it, under service levels rather than goodwill.
SERVICES
What Managed IAM covers
Platform operation under agreed service levels, when outages do not wait for business hours.
IAM Enhancements
Steady monthly improvements, when the platform uses a fraction of what the licenses cover.
IAM Product Support Desk
Tickets handled by people who know the platform, when IAM issues sit in general IT queues.
IAM Talent Augmentation
Identity specialists in weeks, when hiring runs longer than the project.
Access Certification as a Service
Review campaigns run end to end, when certifications take weeks and still finish in bulk.
IAM Digital Cockpit.
Live dashboards on identity health, when monthly reporting is assembled by hand.
On Demand Advisory
Senior advice on call, when a decision needs experience but not a full engagement.
Not sure where to start
Taking over a running platform? The 24x7 Managed IAM Service and the Product Support Desk cover the day to day. Enhancements, certifications and reporting build on that.
Platforms we work on
We operate identity platforms across all three domains, whether we built them or inherited them.
Identity governance
SailPoint, Saviynt, Microsoft Entra ID Governance.
Access management
Okta, Ping Identity, Microsoft Entra ID.
Privileged access
CyberArk, BeyondTrust, Delinea.
Other specializations
More ways we work on IAM
Customer sign-in that converts, scales and holds up to privacy law.